Quick answer: Pricing steps by member-count bands rather than per-head metering, so predictable invoices survive growth spurts and small organizations pay small-organization prices. You cross a band, you see it coming — no surprise per-member line items.
How it works
Bands map to real operational cost drivers: storage, messaging fan-out, support surface.
Trashed and inactive members are handled fairly in counts — details in the rate card.
Forecasting is easy: your invoice changes only when a band boundary crosses.
Frequently asked questions
What if we shrink?
Bands step down as counts do — fair in both directions.
Is there a minimum?
Every package has a floor that keeps concierge service viable — see the rate card.