Quick answer: Members propose changes to controlled fields; admins approve or reject from a queue with full context. The directory absorbs hundreds of corrections a year without a single spreadsheet email thread.
How it works
Each request shows current value, proposed value and requester in one line.
Approvals apply instantly and stamp the record’s last-verified date.
Rejections send the member a reason — the loop closes politely.
Frequently asked questions
Can unit heads approve for their unit?
Delegated unit-data-owner approval is part of the freshness toolkit.
What if a request sits unanswered?
The queue count is on the console; weekly triage is the healthy rhythm.