Directory
What happens to a member’s data when they leave the organization?
March 28, 2026 · Jogajog team · 2 min read
Quick answer: Admins trash the record — it vanishes from the directory but remains restorable, preserving history and preventing accidental data loss. Permanent removal stays a deliberate, separate act.
How it works
Trash-and-restore protects against the classic “we deleted the wrong Rahim” accident.
Departed members lose sign-in immediately since authentication checks active status.
The audit log records who removed whom, and when.
Frequently asked questions
Does trashing free up the phone number?
Yes — a trashed member’s number can be registered to a new record.
Can we export before removing?
Any time — the full roster export includes every field.
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